Legal
Privacy Policy
Last updated: [EFFECTIVE DATE]
This Privacy Policy explains how [COMPANY LEGAL NAME] ("we", "us", "our") collects, uses, and shares information when you use the AiFriends app and chatililcious.com (the "Service"). By using the Service, you agree to this Policy.
Your chats are processed by a third-party AI provider. To generate replies, the messages you send are transmitted to an external AI service. Please do not share sensitive personal information (such as passwords, financial details, or health information) in your conversations.
1Information we collect
Information you provide
- Account information — when you sign in (for example with Apple or Google), we receive an identifier and, depending on your choices, your email address and display name.
- Content — the messages you send, and the characters and text you create.
- Reports — when you report content, we collect the report and related details.
Information collected automatically
- Usage data — features used, interactions, and similar activity.
- Device data — device type, operating system, app version, and similar technical information.
- Purchase data — subscription status and transaction identifiers (we do not receive your full payment card details; payments are handled by Apple).
2How we use information
- To provide the Service, including generating AI responses to your messages;
- To create, review, and moderate characters and content;
- To manage accounts, subscriptions, and customer support;
- To keep the Service safe — detecting abuse, fraud, and violations of our Terms;
- To improve the Service and develop new features;
- To comply with legal obligations.
3How information is shared
We do not sell your personal information. We share information only as needed to run the Service:
- AI provider — your messages and relevant context are sent to our third-party AI provider to generate responses.
- Infrastructure and authentication — providers such as Google Firebase (authentication) and our hosting provider process data on our behalf.
- Apple — handles purchases and subscription billing.
- Analytics / crash reporting — [NAME ANY ANALYTICS OR DELETE IF NONE].
- Legal and safety — when required by law or to protect rights, safety, and the integrity of the Service.
4Data retention
We keep information for as long as your account is active or as needed to provide the Service, then delete or anonymize it within a reasonable period, unless a longer retention period is required by law or for legitimate purposes such as safety and dispute resolution.
5Deleting your account
You can delete your account at any time from within the app ([Settings → Account → Delete Account]). Deleting your account removes your profile and associated content from the Service, subject to limited retention where required by law or for safety. You may also contact us at [CONTACT EMAIL] for help.
6Children
The Service is intended only for adults 18 and older. We do not knowingly collect information from anyone under 18. If you believe a minor has used the Service, contact us and we will take appropriate action.
7Security
We use reasonable technical and organizational measures, including encryption in transit, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us at [CONTACT EMAIL]. We will respond as required by applicable law.
9International transfers
We and our providers may process information in countries other than yours. Where required, we use appropriate safeguards for such transfers.
10Changes to this Policy
We may update this Policy from time to time. We will update the "Last updated" date and, where appropriate, provide notice in the app. Your continued use after changes take effect means you accept the revised Policy.
11Contact
[COMPANY LEGAL NAME]
[COMPANY MAILING ADDRESS]
[CONTACT EMAIL]